These Terms and Conditions govern your use of the services offered by Rk77 (the "Operator") through the Website. By creating an Account and using the Services, you agree to be bound by these Terms, together with the Privacy Policy and any applicable Bonus Terms. If you do not agree, you must not register or use the Services.
For the purposes of these Terms, the following definitions apply unless the context requires otherwise: "Account" means a unique user account opened by you for bona fide transactions; "Personal Data" means information that identifies you or could reasonably be used to identify you; "Rk77" means the Operator and its affiliated entities as applicable; "Services" means the gambling and related services offered by the Operator via the Website and any applications; "Website" means the online platform operated by the Operator; "Rules" means the general betting and gaming rules applicable to each type of service; "Game Rules" means the specific rules governing any game available on the Website; "Promotions" means bonuses, free bets, cash backs and other offers published by the Operator; "AML" means anti-money laundering controls; "KYC" means know-your-customer procedures; "Excluded Territories" means jurisdictions from which the Operator restricts access to the Services.
You may use the Services only if you:
The Operator may update the list of Excluded Territories from time to time. Access to the Website from any jurisdiction where such access is unlawful or prohibited is not permitted, and the Operator shall not be liable for any claims arising from such access.
To place bets or play, you must open an Account. You shall provide accurate information and keep your Personal Data up to date. You may be required to verify identity, age, and residence, and to provide evidence of source of funds in accordance with AML/KYC requirements. The Operator may suspend or close an Account pending verification or investigation.
You must not create or operate more than one Account. If duplicate Accounts or multiple Accounts are discovered, the Operator may close the duplicates, void bonuses, and potentially reallocate funds to a single primary Account. The Account is non-transferable.
The Operator reserves the right to request documents to verify identity, age, residence and source of funds for AML compliance and to conduct ongoing checks. You agree to provide the requested documentation promptly. The Operator may share information with competent authorities and credit reference agencies for identity verification and fraud prevention purposes. Personal Data will be processed in accordance with the Privacy Policy and applicable data protection laws.
All funds you use in connection with the Services are held in client accounts separate from the Operator’s funds. Such funds do not accrue interest and are not treated as a financial product. Withdrawals are generally processed to the payment method used for the deposit, subject to verification and any applicable limits, charges or processing times. The Operator may apply limits or suspend withdrawals in line with regulatory or internal risk controls.
The Operator may refund to a registered payment method in accordance with its refund policy. In the event of insolvency, customer funds shall be treated in accordance with the applicable licensing regime and segregation requirements. The Operator reserves the right to suspend or terminate a transaction if it reasonably suspects unlawful activity or breach of these Terms.
Promotions are offered subject to Promotion Rules published on the Website. Bonus funds and winnings are subject to wagering requirements, game restrictions and time limits as stated in the relevant Promotion Terms. When a casino bonus is active, the maximum wager per spin may be limited to a defined amount (for example, the equivalent of five euros per spin or 15% of the total bonus, whichever is lower). The Operator may withdraw or modify a promotion at any time and reserves the right to deny or void bonus winnings where terms are not satisfied or where conduct breaches these Terms.
All games and betting activities are governed by their respective Game Rules and the general Rules published on the Website. Use of third-party software, automation, bots or devices intended to influence outcomes is prohibited. The Operator may suspend, restrict or terminate a user’s access if it suspects cheating, collusion or use of prohibited software. The Operator may implement technical measures to detect and prevent such activity.
Rk77 recognises the potential for problem gambling. The Website provides Time-Out and Self-Exclusion options, accessible via the Account Settings or Responsible Gaming area. Deposit limits may be set, modified, or revoked; increasing limits takes effect after 24 hours, decreasing limits takes effect immediately. The Operator may close an Account where continued play is likely to cause financial or personal harm. For additional information on financial protection and support, refer to the Responsible Gaming resources within the Website.
The Operator implements reasonable security measures to protect your information and funds. Personal Data provided during registration may be used for verification, anti-fraud measures, and to comply with legal obligations. Data may be disclosed to regulatory authorities in appropriate circumstances. You have rights provided under applicable data protection laws, and the Privacy Policy explains your rights and how to exercise them.
You are responsible for maintaining the confidentiality of your username, password and other access credentials. You must immediately notify the Operator of any suspected unauthorized use of your Account. You are responsible for all bets and transactions placed through your Account, including those arising from unauthorized access caused by your negligence.
If your Account remains unused for 365 consecutive days, it may be designated as Inactive. The Operator will suspend the Real Money balance to secure the funds. An administration fee of a defined amount may be deducted from the Real Money balance at regular intervals until such time as the balance is restored or the Account is reactivated. You may contact Support to reactivate and reclaim funds subject to identity verification.
You may request closure of your Account at any time. A closure request will take effect within a defined period after confirmation from Support and is not a Responsible Gaming tool. If you have an active withdrawal, the closure will occur only after the withdrawal is processed. If you attempt to access the Account during the closure window, the request may be suspended or canceled. A closed Account may be reopened upon request and subject to verification.
These Terms govern communication between you and the Operator through the Website. Notices may be provided by electronic means, including email. The official language of these Terms is English; if translated, the English version prevails.
These Terms and any disputes arising from or related to the Services are governed by the laws of the jurisdiction under which the Operator operates its licensing and regulatory oversight. Any disputes shall be resolved by the competent courts of that jurisdiction, subject to any mandatory consumer protection rights you may possess under applicable law.
The Operator may modify these Terms from time to time. If changes are substantive, the Operator will provide notice through the Website or via email. Your continued use of the Services after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Services and may request account closure.
These Terms constitute the entire agreement between you and the Operator regarding the Services, superseding any prior agreements or representations. If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. The Operator’s failure to exercise or enforce any right or provision shall not constitute a waiver of such right or provision.
For inquiries or to report issues, you may contact the Operator’s Support team through the channels provided on the Website. The Operator will respond in a timely manner in accordance with its internal policies.
