This Payments & Withdrawals policy governs all fund movements on RK77. It sets out how deposits are initiated, how withdrawals are processed, the verification requirements applicable to payment activity, and the conditions under which funds may be held, rejected, or returned. The policy operates in conjunction with RK77's KYC and AML policies, Self-exclusion rules, and the Privacy Policy.
RK77 supports a range of payment methods to facilitate deposits and withdrawals. Availability of specific methods depends on your jurisdiction and the country of registration. All payment methods are subject to our verification requirements and anti‑fraud controls.
Deposits may only be funded from accounts or cards owned by the customer and in the customer’s name. The following thresholds apply per transaction as a baseline, with actual limits varying by method and jurisdiction:
All deposits are subject to pre‑funding checks and must satisfy RK77’s KYC requirements. Declined or reversed deposits may be due to insufficient funds, currency restrictions, or verification flags.
Withdrawals are available to the payment methods registered to your RK77 account and must correspond to funds actually owned by the account holder. The following thresholds apply as a baseline, with method‑specific adjustments possible:
Withdrawals are subject to security and compliance checks, including KYC verification and anti‑fraud screening. Payouts may be delayed if additional information is required or if ваших account activity triggers additional review.
Deposits are processed promptly by the applicable payment processor, generally crediting the user’s account once successful authorization is received. Withdrawals are initiated after internal verification and are fulfilled according to the timelines of the chosen payment method, subject to ongoing compliance checks. RK77 will notify you of the outcome and provide an estimated payout window where available.
All customers must complete identity verification before engaging in withdrawals or certain deposits, and RK77 conducts ongoing monitoring to detect and deter illicit activity. Acceptable verification documentation includes government‑issued photo ID, proof of address, and, where applicable, documentation evidencing ownership of the payment method. Failure to verify or subsequent changes in risk status may result in withdrawal holds, transaction limitations, or account restrictions in accordance with RK77’s AML Policies.
RK77 does not impose standard fees on deposits except as disclosed during the funding flow or by the payment provider. Fees, if any, associated with withdrawals, or any currency conversion charges, will be disclosed prior to the transaction and may be charged by the payment processor. In the event of a refund, charges may apply in accordance with the relevant payment method terms.
All payments are processed using industry‑standard security practices. Payment data is handled by licensed processors in compliance with applicable data protection and financial regulations. RK77 retains records of transactions as required by law and policy, and data handling complies with the Privacy Policy.
If you believe a payment has been misprocessed, reversed in error, or otherwise disputed, you may submit a dispute through RK77’s designated procedures. RK77 will investigate in accordance with its Dispute Resolution policy and will respond within the timeframe specified in that policy. If a dispute remains unresolved, customers may escalate to the applicable regulatory or supervisory body in accordance with local law.
RK77 supports self‑exclusion, time‑outs, and cooling‑off periods in line with responsible gaming principles. Requests for self‑exclusion or changes to account status are processed promptly in accordance with RK77’s Self‑exclusion policies and the relevant gaming regulations.
For questions about deposits, withdrawals, verification, or status updates, contact RK77 support through the channels listed in the account area or on the official help pages. Support hours and response times may vary by region and method used.
